Privacy Policy

Privacy Policy for Shija Hospitals and Research Institute's Website
Last Updated: 23/11/2023

Introduction
Welcome to the Shija Hospitals and Research Institute mobile application. At Shija
Hospitals and Research Institute, we are committed to protecting your privacy and
ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your
information when you use our mobile application. By downloading or using our
application, you consent to the practices described in this Privacy Policy.

Information We Collect
Personal Information: We may collect personal information when you voluntarily
provide it through the app. This information may include your name, email address,
phone number, and other personally identifiable information necessary for providing
healthcare services or communication.

Non-Personal Information: We may also collect non-personal information such as
your IP address, device information, and usage data. This information is collected for
statistical and analytical purposes to enhance the user experience.

How We Use Your Information
Providing Healthcare Services: We may use your personal information to provide you
with healthcare services, including appointment scheduling, medical records
management, and communication with healthcare providers.
Improving Our Services: Non-personal information may be used to analyze trends,
track user behavior, and enhance our application's functionality and content.
Communication: We may use your contact information to send you updates,
appointment reminders, and other relevant information related to your healthcare or
our services.

Legal Compliance: We may use your information to comply with legal obligations or
respond to lawful requests from government authorities.

Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we
may disclose your information in the following situations:

Third-Party Service Providers: We may share your information with trusted third-
party service providers who assist us in delivering healthcare services, managing
appointments, and improving our application. These providers are contractually
obligated to protect your information.

Legal Requirements: We may disclose your information when required by law, such as
in response to a court order or government request.

Data Security
We take the security of your information seriously and employ reasonable measures
to protect it from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is
completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:
Access and request copies of your personal information held by us.
Correct any inaccuracies in your personal information.
Request the deletion of your personal information, subject to legal obligations.
Object to the processing of your personal information.
Withdraw your consent for data processing, where applicable.

Children's Privacy
Our application is not intended for use by individuals under the age of 18. We do not
knowingly collect personal information from children. If you believe a child has
provided us with their personal information, please contact us, and we will take steps
to delete it.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our
practices or for other operational, legal, or regulatory reasons. We encourage you to
review this Privacy Policy periodically.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or the processing
of your personal information, please contact us at: 9007900794
By downloading and using our mobile application, you signify your acceptance of this
Privacy Policy. If you do not agree with the terms of this policy, please do not use our
application. Your continued use of our application following the posting of changes to
this Privacy Policy will be deemed your acceptance of those changes.